Warranty
Warranty is for exchange only. All products come with a 30 day warranty against manufacturer defects. No refunds will be issued on products that have already been installed or damaged in any way. All warranty claims must be accompanied by an RGA number issued by BA Sales.
**When exchanging or returning, all products must be in original packaging with your personal RGA number clearly marked on the outside of the box. Products received without a valid RGA and original packaging will be returned to the buyer, and no credit will be issued. Shipping costs are the sole responsibility of the buyer with all claims. Please allow 24 to 72 hours for issuance of your RGA number. Please allow up to 3 weeks to process your return or exchange once it has been received at the warehouse.
Exchanges
We will only accept the exchange of products due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for exchange for 30 days from the date of purchase. All exchanges must be accompanied by an RGA number issued by BA Sales.
Refunds
Products can be returned for a refund within 30 days of purchase only if they have not been installed, damaged, used or modified in any way. All refunds must be accompanied by an RGA number issued by BA Sales. All refunds are subject to a full inspection before any refund is given.
Product Packaging
Our return/exchange policy requires that all items must be in their original packaging. For this reason, we strongly advise that you keep all packaging for the full duration of your warranty period.
Damaged Items
Due to the nature of the products we sell, we carefully inspect and meticulously package all products prior to shipping. If your product arrives damaged, you must sign for the shipment as “received damaged”. The shipping company will then be responsible for the damaged item. After signing for and receiving the part, contact us and we will assist you with the damage claim and part replacement process. Please have your order number ready.
Order Cancellation
Cancel your order at any time prior to shipping by sending us an email, calling us, or using our online contact form. Orders canceled after they have already been shipped will be subject to a 25% re-stocking fee, and all shipping costs incurred by BA Sales.